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Return & Refund Policy

At SAPPHIRE TRAVEL MEDIA LLC, we strive to provide the best possible services to meet your business needs. Your satisfaction is our priority, and we aim to ensure a seamless experience. Please review our Return & Refund Policy below for any applicable scenarios:

Services Refund Policy

  1. Non-Tangible Services:
    Since our services are customized and non-tangible, refunds will only be processed under specific conditions outlined below.
  2. Eligibility for Refunds:
    • Refund requests must be submitted within 7 days of purchasing the service.
    • Refunds are applicable if the services provided do not meet the agreed terms or fail to deliver the expected outcomes as per the contract.
  3. Exclusions:
    • Refunds are not applicable for services that have been fully delivered or completed.
    • Refunds will not be granted for any delays or issues caused by incomplete or inaccurate information provided by the client.

Refund Process

  • Refunds will be processed within 7-10 business days after approval.
  • Refunds will be credited to the original payment method used during the transaction.
  • A confirmation email will be sent once the refund has been successfully processed.

How to Request a Refund or Return

To initiate a return or refund request, please contact us via:

Please include the following details in your request:

  • Full name and contact information
  • Service or product details
  • Reason for the refund or return

We are committed to resolving any issues promptly and ensuring customer satisfaction. Thank you for choosing Peak Performance Consultings!

Note: This policy is subject to change without prior notice. Please check this page periodically for updates.

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